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Support AI Agent

The chat agent customization process lets you change how the chatbot looks and feels to match your business.

In all plans, you can set the chatbot’s name, main colors, logo to fit your brand.

In higher-tier plans, you can also customize the chatbot’s conversations colors, add many windows, logo, and other visual details.

This helps make the chat agent look like a natural part of your business.

Required tools refer to the software, services, and resources necessary for the AI chat agent to operate effectively.

These include platforms for building and managing the chat agent, hosting services, APIs for integration, and databases for storing product or customer data.

Each client must have unique accounts for these tools, as they rely on resources like tokens or usage quotas.

These resources are critical to processing requests, and their consumption depends on the size of the business and its specific needs.

Without these tools, the AI chat agent cannot function, communicate with other systems, or deliver a seamless user experience.

The chat agent simply cannot exist without the required tools.

The cost of required tools is calculated based on the specific needs of your business and the complexity of the chat agent.

Key factors include platform subscription fees, hosting costs, API usage, and any additional tools for advanced functionalities.

For a detailed explanation of how the calculations work, Click Here to visit the full breakdown page.

As for the tools needed, you can Click Here to find the complete list with general details.

Custom functionalities refer to specific features added to the chat agent to meet unique business requirements, such as integrating with specialized third-party tools, creating advanced response flows, or adding industry-specific capabilities.

Personalized workflows focus on tailoring the chat agent behavior and interaction process to align with your business operations.

This includes customizing user journeys, adapting the chat agent responses based on customer types, and ensuring it fits seamlessly into your existing workflows.

Together, these ensure the chat agent is both highly functional and fully aligned with your business needs.

Upgrading to a higher plan is simple—you only need to pay the difference between your current plan and the new plan.

This ensures a smooth transition without extra hassle.

Ongoing support and updates ensure your chat agent remains efficient, adaptable, and aligned with your business needs.

This includes:

• Reviewing conversation history to identify opportunities for new features or improvements.
• Monitoring and maintaining the chat agent performance to ensure reliability.
• Implementing feature enhancements and dynamic edits as required.
• Managing subscriptions to keep all connected tools and services up-to-date.
• Providing a monthly report with insights and recommendations for optimization.

Support also addresses client-side needs, such as changes to your systems, new configurations, or external factors impacting the chatbot’s operation

Any issues caused by the chat agent itself will always be fixed free of charge, regardless of your plan

If your question isn’t answered in this FAQ, you can contact us directly, just visit our Contact Us page, where you can send us an email or schedule a call to discuss your questions.